Privacy Policy

Last updated: July 6, 2026

Data Encrypted
Transparent Practices
Your Rights Protected

At BigSur Corp, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this privacy policy carefully. By using our services, you consent to the practices described in this policy.

Section 1

Information We Collect

We collect the data needed to deliver and improve our services, including:

  • Personal details you provide (name, email, phone number)
  • Business details (company name, role, industry)
  • Account credentials and authentication data
  • Payment and billing details when you purchase services
  • Communications and support correspondence
  • Usage and performance data from our website and applications
  • Device and connection data, including IP address and browser type
Section 2

How We Use Your Information

We use your information to operate our business and provide a reliable experience:

  • To deliver, maintain, and improve our products and services
  • To manage accounts, process orders, and handle billing
  • To communicate updates, security alerts, and support responses
  • To personalize your experience and remember preferences
  • To analyze usage and optimize performance
  • To protect against fraud, abuse, and other security risks
Section 3

Cookies and Tracking

We use cookies and similar technologies to support essential functions and learn how our services are used:

  • Essential cookies for sign-in, navigation, and security
  • Analytics cookies to understand feature usage and improve performance
  • Preference cookies to remember language and display settings
  • Optional marketing cookies for relevant communications
Section 4

Information Sharing

We share your information only as needed to run our business and comply with laws:

  • With trusted service providers who support our operations
  • With payment processors and hosting providers
  • When required by law, regulation, or legal process
  • To enforce our terms, protect our rights, or prevent harm
  • With your consent or at your direction
Section 5

Data Security

We apply safeguards to keep your information secure, including:

  • Encryption for data in transit and at rest
  • Access controls and authentication policies
  • Periodic security testing and monitoring
  • Staff training on data protection best practices
  • Incident response plans for security events
Section 6

Your Rights

Subject to applicable law, you may have rights over your data, such as:

  • Accessing and correcting your personal information
  • Requesting deletion of data we no longer need
  • Restricting or objecting to certain processing
  • Requesting portability of your data
  • Withdrawing consent where processing is based on consent
Section 7

Data Retention

We retain personal data only as long as necessary for the purpose it was collected, or as required by law. When data is no longer needed, we securely delete or anonymize it.

Section 8

International Transfers

Your data may be transferred to and processed in countries outside your own. We will protect transfers in accordance with applicable law, including using safeguards where required.

Section 9

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from children without parental consent. If you believe we have collected information from a child, contact us immediately.

Section 10

Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes here and update the effective date. Please review this page periodically for updates.

Questions About Privacy?

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:

privacy@bigsur.in
contact@bigsur.in
Guwahati, Assam, India